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How to add the sys id column to the task_sla tableas a unique identifier

CarolMa6
Tera Expert

Hi, 

 

I want to add the sys id column to the task sla table how can I do that? it's not the list see below. 

 

CarolMa6_0-1743516230498.png

Regards 

CarolMa

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @CarolMa6 

The Sys_id is not available to display in the list view; you can search based on the Sys_id but can't include it in the list view.

However, in my previous account, one developer had a special role, and he was able to get it to appear in the list view.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

HI @CarolMa6 

https://www.servicenow.com/community/now-platform-articles/add-sys-id-column-to-list-view/ta-p/23235...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@CarolMa6

you cannot add sysId directly in list view.

this link has solution from Saurav11

Add the sys_ID column to a list view

AnkurBawiskar_0-1743517294385.png

 

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

J Siva
Kilo Patron
Kilo Patron

Hi @CarolMa6 

I've one workaround.

Instead of modifying the table config, you can simply create one database view on the task_sla table.

It'll give you an ability to add sys_id as one of the column in list also no one can make any modifications as well on the data base. So it'll be useful for reporting.

Screenshot_20250401-195152~2.png

 

Screenshot_20250401-195618~2.png

 

Hope this helps.

Regards,

Siva