How to add the sys id column to the task_sla tableas a unique identifier
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04-01-2025 07:08 AM
Hi,
I want to add the sys id column to the task sla table how can I do that? it's not the list see below.
Regards
CarolMa
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04-01-2025 07:10 AM
Hi @CarolMa6
The Sys_id is not available to display in the list view; you can search based on the Sys_id but can't include it in the list view.
However, in my previous account, one developer had a special role, and he was able to get it to appear in the list view.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2025 07:11 AM
HI @CarolMa6
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2025 07:21 AM
you cannot add sysId directly in list view.
this link has solution from Saurav11
Add the sys_ID column to a list view
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-01-2025 07:28 AM
Hi @CarolMa6
I've one workaround.
Instead of modifying the table config, you can simply create one database view on the task_sla table.
It'll give you an ability to add sys_id as one of the column in list also no one can make any modifications as well on the data base. So it'll be useful for reporting.
Hope this helps.
Regards,
Siva