How to add Time Zone field in End User Profile -Service Portal

Sironi · ‎11-07-2019

Hi ,

please help me how to add Time Zone field under ""User Reference""" for all Non-role users side also

Under About Section : Time Zone field value available here but here How to Add Label "Time Zone " under About section

Rewanth Reddy1 · ‎11-07-2019

Hi,

You need to update Property: glide.timezone_changer.roles value.

OOB Timezone can be update only by ITIL/Admin role users. You can make it blank so that all users in system can update their timezone even from Service Portal.

Please mark reply above as Correct if this solved your issue.

Thanks,

Rewanth

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Brian Lancaster · ‎11-07-2019

Make sure you are using the OOB Widget.

Sironi · ‎11-07-2019

yes, absolutely OOB,

can you help me how to add Label Time Zone " for Time zone field value under About section

as well

How to add time zone field under User Reference section its all for all Users

Brian Lancaster · ‎11-07-2019

Your screenshot does not look like the OOB widget for Madrid. This is how mine displays.

after clicking on the work time zone.

Sironi · ‎11-07-2019

can you please tell me how to add Time Zone field in place of marked under "User Preference" section