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Dynamic Field creation

How to create dynamic fields on a form?For example, There is a subflow field on the form and the subflow have 3 inputs. By gliding the flow input table we can show the inputs on the record through UI page. If one input field is not matching with any ...

Swati_11 by Tera Contributor
  • 906 Views
  • 2 replies
  • 0 helpfuls

Resolved! Priority in the request is not adhering to the matrix

Hi there, I have a problem that the Priority is not auto-update based on the Impact and Urgency. I've created a new Data Lookup Definition for the service request, and the Matcher Table is followed by the Priority Data Lookup [dl_u_priority], which t...

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Khalil Yuen by Tera Contributor
  • 655 Views
  • 3 replies
  • 0 helpfuls

Resolved! server code to populated values

Hi friends, I am working on code.   assign();function assign(){gs.addInfoMessage('Hi');     ///// line 1current.u_id = '123';            ///// line 2current.u_cost = '123';         ///// line  3 } line1 : Workingline 2 : Now working ... u_id field is...

Asmita7 by Tera Expert
  • 445 Views
  • 2 replies
  • 3 helpfuls

Email to send when scheduled job fails

Hi All, I have a table which contains number records updated in two tables in 24 hours. This is a scheduled job which runs once a day and create new entry with number of updated records.Now I need to send email when scheduled job fails . How this can...

Resolved! Current version of the instance

Hello, Where we can verify the Current version of the instance? I need to see the check on which version my instance is running on? Any help will be appreciated. Thanks!

Suraj02 by Tera Contributor
  • 1257 Views
  • 5 replies
  • 5 helpfuls

Multiple reference field entries

Hello,I have a reference field on a service catalog item. It is a reference table that is tied to the users. Is there a way to make it so that I can have multiple entries in that field, or can only one be allowed? I want to use this field for a CC: f...

tgcorbin by Mega Contributor
  • 5218 Views
  • 7 replies
  • 8 helpfuls

Resolved! Reporting on historical data in ServiceNow

I hope I am asking this in the right forum. If I use the general search on the top right side of the ServiceNow window for Incidents and pick a random incident and open the incident. I can view all the work notes in that incident on the order they we...

KASDIT by Tera Contributor
  • 2304 Views
  • 4 replies
  • 2 helpfuls

Task attached to one catalog task should reflect in other

Hi friends,I am working on RITM workflow.During entire flow, I am creating 5 catalog tasks one after the other for 5 different groups. My requirement is that when a group attaches a file to catalog task then the same file should be attached to other ...

Asmita7 by Tera Expert
  • 459 Views
  • 5 replies
  • 1 helpfuls

Resolved! To check checkboxes based on field values

Hi Community, When user selects some variables values as approved from the dropdowns on catalog task, i want to check some checkboxes on the cmdb_ci form.For e.g., if xyz is selected as approved from the dropdown list, then it should check xyz checkb...