How to align the problem priority with Incident priority when the problem is created from incident

[Sravani]

Hi All,

I have a requirment that I need to align the problem priority which is same as incident priority.

Whenever we are trying to create the problem from incident then the problem priority should set same as Incident priority.

I clicked on New problem from incident , The incident priority is high then automatically the problem priority should be high 

Tried with after Br , But did not got the output 

Can anyone help me 

Thanks in advance

[Bhavya11]

Hi @Sravani  ,

did you check "dl_problem_priority" table. 

Please mark helpful & correct answer if it's really worthy for you.

Thanks,

BK