How to archive group approvals for RITM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2025 11:23 PM
Hello,
I have an archive rule set up on RITM(sc_req_item) and i'm able to archive related records as well like (SLA. sysapproval_approver....) but not able to archive sysapproval_group approval records, is their any process available whenever RITM archived i need archive related sysapproval_group approval records
Can someone please help me?
- Labels:
-
Request Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2025 11:27 PM
Hello @Dasari Srihari ,
Try creating the new Archive rule for the sysapproval_group records and check If it is not consider in the related tables of sc_req_item.
Thank you,
Omkar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2025 11:36 PM
Hi @Omkar Kumbhar , Thanks for your response.
If I do that whenever I restore RITM it won't restore related group approval record