How to archive group approvals for RITM

Dasari Srihari
Tera Contributor

Hello,

I have an archive rule set up on RITM(sc_req_item) and i'm able to archive related records as well like (SLA. sysapproval_approver....) but not able to archive sysapproval_group approval records, is their any process available whenever RITM archived i need archive related sysapproval_group approval records


Can someone please help me?

2 REPLIES 2

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @Dasari Srihari ,

Try creating the new Archive rule for the sysapproval_group records and check If it is not consider in the related tables of sc_req_item.

 

Thank you,

Omkar

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Dasari Srihari
Tera Contributor

Hi @Omkar Kumbhar , Thanks for your response.

 If I do that whenever I restore RITM it won't restore related group approval record