How to auto populate Assignment Group based on Category and SubCategory

[Renata9]

Is there a way to auto-populate the assignment group based on the criteria of the category and sub-category? For example, if the category is bi team and the subgroup is Cyberquery the assignment group will automatically populate to the BI Team.

[Raj_Esh]

That's strange, can you paste the full screenshot.

Have you tried to like the above screenshot which I sent?

[Renata9]

I attached the screenshot. The default assignment group still will not change when the category is selected.

[Renata9]

[Raj_Esh]

Use Assignment Data Lookup

Hope it helps.

Thanks,

Raj

[Renata9]

Thanks for the response, but it does not change when the Assignment group does not change from the default when the Category is selected.