How to avoid duplicate survey notification in sys_emails

mania
Tera Contributor

Hi,

 

Survey notification triggring twice.

Notification:

mania_0-1744790561061.png

mania_1-1744790579676.png

mania_4-1744790723386.png

Sys_emails: tiggring twice.

mania_3-1744790706281.png

mania_5-1744790765606.png

mania_7-1744790825706.png

asmt_assessment_instance table: Creating only one record.

mania_8-1744790933131.png

Can anyone please help on this, It will be useful.

Thanks!

7 REPLIES 7

J Siva
Tera Sage

Sure. I'm just trying to recreate this in my PDI. Will let you know if i found anything.

mania
Tera Contributor

Sure, Those are event and business rules from OOB.

Thanks!

Ankur Bawiskar
Tera Patron
Tera Patron

@mania 

you already posted similar question earlier and I responded there.

Any reason you raised another question?

I already posted there regarding what debugging did you perform

Regards,
Ankur
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