How to calculate risk factors and how to configure risk factors in change

dbokka
Tera Contributor

I want how to calculate the risk factors and how the risk factors are reflecting in change 
what are the configuration steps behind them. I also want how to update the risk factors in change.

5 REPLIES 5

Tanushree Maiti
Kilo Patron

Hi @dbokka 

 

Check these blog/articles,

Risk Assessment in Change Management

Assessing the risk of a Change

SN DOC: Risk conditions and calculation 

Getting started with ServiceNow Change Request Risk Calculation

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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