how to Call UI action in client script

[Shruthi2]

Hi,

I have to hide a Ui action on the change form on change of the configuration item. How do I refer to the UI action in the on change client script of the configuration item field.Please help me out

Thanks,

Shruthi.

[Ankur Bawiskar]

Hi,

please don't use GlideRecord in client script as it is not best practice

Also avoid DOM as this may lead to issue going in future during upgrade etc

Regards
Ankur

[Shruthi2]

Hi ,

I have done this disable the ui action (form link)

Client Script: 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

//Type appropriate comment here, and begin script below

var data = g_form.getValue('cmdb_ci');
var agg = new GlideRecord('cmdb_ci');
agg.addQuery('sys_id', data);
// agg.addAggregate('COUNT', 'sys_class_name');
agg.orderBy('sys_class_name');
agg.query();
while (agg.next()) {
var name = agg.getValue('sys_class_name');
//alert(name);
}
//alert(data);
document.getElementById('8b6441e5db629410a2c89cd5ca9619b2').disabled = true;

}

its not working

[Suseela Peddise]

Hi,

It is not recommended to hide UI action using client scripts or UI policies.

You can use UI action condition to show or hide button on the form. 

If you still require , see the below link

https://community.servicenow.com/community?id=community_blog&sys_id=127d6269dbd0dbc01dcaf3231f961973

Hope this helps!

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.

[Shruthi2]

Hi ,

I had been thru this post unfortunately I was not able to access the class name or the action name or the id . can you please me

[Suseela Peddise]

Hi Shruthi,

Have you tried putting any alert message to see the script is running?

Share the script that you were trying.

Thanks,

Suseela P.