g_form.setMandatory in client script is not working on the workspace but working in native view.

[Sathwik1]

g_form.setMandatory in client script is not working on the workspace but working in normal view.



OnChange Client script

OnChange Field Name : Account

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
var gId = '1234493d47ba6a507c23de79116d7890';
if (newValue ===gId) {
g_form.setMandatory('service', false);
g_form.setMandatory('subcategory', false);
} else {
g_form.setMandatory('service', true);
g_form.setMandatory('subcategory', true);
}

return;
}
gId = '1234493d47ba6a507c23de79116d7890';
if (newValue ===gId) {
g_form.setMandatory('service', false);
g_form.setMandatory('subcategory', false);
} else {
g_form.setMandatory('service', true);
g_form.setMandatory('subcategory', true);
}
}

@Ankur Bawiskar 

[Ankur Bawiskar]

@Sathwik1 

screenshots please and client script config screenshot as well

[Sathwik1]

@Ankur Bawiskar 

[Ankur Bawiskar]

@Sathwik1 

what debugging did you do?

try this

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    var gId = '1234493d47ba6a507c23de79116d7890';

    if (isLoading || newValue === '') {
        if (newValue === gId) {
            g_form.setMandatory('service', false);
            g_form.setMandatory('subcategory', false);
        } else {
            g_form.setMandatory('service', true);
            g_form.setMandatory('subcategory', true);
        }
        return;
    }

    if (newValue == gId) {
        g_form.setMandatory('service', false);
        g_form.setMandatory('subcategory', false);
    } else {
        g_form.setMandatory('service', true);
        g_form.setMandatory('subcategory', true);
    }
}

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[Sathwik1]

@Ankur Bawiskar  If we select "1234493d47ba6a507c23de79116d7890" account and save it and reload the same form in workspace.. then it shows mandatory.. and remaining scenarios it was fine.

same happened with my script and your script also.