How to change Date Format from YYYY-MM-DD to DD/MM/YYYY on Portal?

Alfiya
Tera Contributor

‎11-08-2020 09:29 AM

So, I'm new to ServiceNow and I have this Date Type Field which I am using on a form on Service Portal.

  • So when the end user selects the date on Portal it shows selected date in format DD/MM/YYYY.
  • But when the end user submits the request, this format is changed to YYYY-MM-DD,
  • This is because this format (YYYY-MM-DD) is selected in the system properties, which I can not change , because this will make changes globally, which is not desirable.

 

So, after the submission of the request too I want the field to accept the date in the format DD/MM/YYYY only.

This I want on the catalog item form on Portal.

How can I do this?

Thanks!

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6 REPLIES 6

rahulpandey
Kilo Sage
In response to Alfiya

‎11-09-2020 03:19 AM

Hi Alfiya,

In this case, I don't think so it is possible to override the behavior. May be you can create a string field and store date in your own format.

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rahulpandey
Kilo Sage

‎11-20-2020 10:00 AM

Hi Alfiya,

Did you get a chance to review the replies. Please  mark appropriate answer correct, so this question can be removed from unanswered question.

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