How to change the owner for report?

sukran
Mega Sage

How to change the owner for report?

We have 10 no s report for one use who was resigned recently , now our customer want to change the owner of this report to some other person

How to achieve this ?

I cab able to saw all reports and its created by ex employee . now how to change the owner?

13 REPLIES 13

Another option would be to just go to list control and enable list editing, you can then bulk update the created by user field from the UI instead of updating with xml.

Thanks jschlieszus I think this is the best solution. I didn't need to edit "created_by_user", I just needed to change the "user" field to not be a disabled account.

If you go to [your instance].service-now.com/nav_to.do?uri=%2Fsys_report_list.do

And enable cell editing for the list then you can easily update it.


edeweese
Tera Contributor

An easier way to update the user field on the report is to use the Update All or Update Selected UI Action from the list.  No need to disable the UI Policy.  I just did this for 98 reports at once, worked great.

Andrew66
Tera Contributor

As others have said the list view seems easiest to me. What you may not have is the url which is:

 [your instance].service-now.com/nav_to.do?uri=%2Fsys_report_list.do

Once you enable cell editing by using the right click menu on a heading, then you can easily update it.

In my case I didn't need to edit "created_by_user", I just needed to change the "user" field to not be a disabled account.