How to change to actual date in service portal

JDickson · ‎11-16-2018

Hi,

I need to change the display in the service portal from 'X days ago' to the actual date time stamp. This is populated in quite a few OOB widgets and i know i need to clone them and edit the HTML just not sure what too.

Thanks

JDickson · ‎11-16-2018

Hi Mike that has worked thanks.

Im trying to change in another widget, Approval record, which we have already edited but cannot see anything relating to date field.

id also like to remove the 'additonal comment' when comment added if possible.

Thanks

View solution in original post

Mike Patel · ‎11-16-2018

Yes than you need to edit that widget. make it same as your ticket converstion

shweta32 · ‎08-13-2019

Hi,

I have similar requirement but when I make the changes in widget in HTML template, I am not getting the expected result.

Does any more changes need to be done?