Unable to send mail from servicenow pdi to personal email id
I have created the below email accounts and trying to achieve outbound email from servicenow pdi to outlook .But I am not recieving any emails and getting any below errors. (2nd Image).
Forum Posts
remove an article template from a kb base
Hi all,how do you remove an article template from a kb base, even though there are articles using that article template.is there no way to remove this article template from the kb base? Thanks,Carol
script not working from BR/workflow
Hi All, I'm trying to generate a dynamic excel attachment from script. It is working perfectly fine but not from BR/workflow.And also I'm getting all the logs with perfect value. Please suggest how to make it work from BR n workflow.var selected_inc ...
I want to modify the color of the below line above to the my ticket surveys
Hi,I want to modify the color of the below line above to the my ticket surveys. I have highlighted a line can some will help me out how can change the color of the line. Thanks
Reports in servicenow
Hi Team, I am trying to create a report "aging incidents" . I want the number of incidents with the created time stacked by priority. Unable to achieve the count in the x-axis label. Please refer the screenshot. Let me know if this can be achieved in...
If i click on My Incidents then i want to see only incident related tabs
Hi,If i click on My Incidents then i want to see only incident related tabs. instead i can see the Request related tabs as well. as mentioned in the below screenshot. like if i click the My Requests i want to see all the tabs which are related to Req...
Resolved! How to create a Announcements once the user is enter into the portal
Hi,How to create a Announcements once the user is enter into the portal. Please help me out how to configure this type of critical announcements in new service portal.help me out with the steps. Thanks,
Resolved! What are the Pros and Cons of extending the Incident Table ?
What are the Pros and Cons of extending the Incident Table ? If I go through the community posts from the past, I can see - Licensing Implications- Business Rules running on task table or incident table that calculates something . Can this be elabor...
Resolved! Please help me out i want to arrange the same box size as mentioned in the below Screen
Hi,Please help me out i want to arrange the same box size as mentioned in the below Screen Same as the Password Reset and Request a Service Thanks,
Resolved! Request for employee number is populate
The request for the employee number is populated I want to populate the user name.
SSO integration- Manager sync issue for duplicate names.
Manager sync issue for duplicate names.Users are getting populated from Azure and if they are getting the same name, manager of user is not getting populated correctly.Suppose if there are 2 sam and both sam's manager are different but since name is ...
Resolved! how to display value of variable having different data types like number,string,images,date &time et
i triggered a survay once a RITM is closed and those answers i want to capture in additional comments but it is storing only backend values for answers . can any one correctme in the code which i have written (function executeRule(current, previous ...
Reporting on Catolog tasks for an individual user
This question has 2 parts. 1. I have built a report of catlog tasks (REQ's/RITM's) where the only filter I want is to see all the RITM's for the user in the Requested For is equal to "Users Name"This is important for tracking because in the Service ...
Resolved! when Incident Priority is changing to 1 - Critical then show a confirm popup message to confirm priority change. "Priority will be changed to P1. Are you sure to proceed with this action?
"when Incident Priority is changing from 3 - Low or 2 - Medium to 1 - Critical then show a confirm popup message to confirm priority change with OK or Cancel buttons. "Priority will be changed to P1. Are you sure to proceed with this action?" If us...
