Resolved! Export / Import ATF Test & Suites
I'm preparing to clone my DEV instance before we update to Washington DC.I have built several test and suite that I want to move prior to cloning so I can bring them back after the Cloning for testing.
Forum Posts
Error: Could not find a record in sys_script for column sys_overrides referenced in this update
While deploying update set of business rules and fix scripts from one instance to another instance.I got the Error: "Could not find a record in sys_script for column sys_overrides referenced in this update" please suggest, what needs to be done here....
Visibility of email when additional assignee field is not empty on incident form.
How can I made this email button visible only when additional assignee is not empty. So i have configured the additional assignee should be visible only when state is on hold and on hold reason is not awaiting vendor. so when we fill additional assi...
ATF: Validate List Values and Look up field values
Hello Everyone,Have below two questions, wanted to know the possibility with script or UI Step.1) I am looking for a way to validate the the Reference field values are coming correctly or not. For Ex: In Incident Table I wanted to validate th...
Change management migration to OOB from customisation
Hi Community,We are planing to migrate our change management to out of the box from our legacy customisation.do we have any plugin or procedure to follow for this, like we have for Problem Management migration utility plugin?
UI Action to trigger assessment on Release
Hi All, Created Assessment type and need to trigger it using UI action on Release form. I tried but it not working at all. Please if anyone can help me with this. RegardsNisha
Is it possible to place the Exported files from ServiceNow to Mid server in different folder
Hi , There is a requirement to place the exported files from ServiceNow to place in the different folder (import$\hosting\Export\) or (D:\Import\VMware\Export\) rather than the mid server installation path (D:\ServiceNow\Agent\ServiceNow MID Server I...
Stage field is showing backed value instead of Label
Hello Folks I'm currently using a Flow and Subflow for a catalog item. While I'm setting the RITM's stage as 'Fulfilled' in Subflow after the approval. It is showing 'fulfilled' which 'fufilled' is not on the dictionary. I'm selecting stage label...
Resolved! Is change request close automatically like incident
Hello, I just wanted to know if is there any OOB functionality exists as an incident for a Change request closes automatically after some days or we need to write the custom script for that Thanks,Atik Bagwan
Resolved! How to add the Requested By user into SC_Task watch list by using workflow script
Hi, I have created the workflow with two create task activity. Now I want to autopopulate watchlist with the Requested_By user name on Task 1. How to achieve this By using workflow script? Thanks in Advance,Rajesh Bandila
Show dialogue box for the field on the form within the agent workspace
We created a onchange /onload client scripts to show dialogue box below the account field on some condition it is working as expected within the platform but not in the agent workspace.
create database view that combines combines two table
Hi All,we have one requirement, We need a table view created that combines playbook_checklist_task and the work_request tables (outer join on the First Reported By field) so that we can see work requests created from tasks in a list of tasks. It wil...
URGENT: Query Script
Hi Community, I am landed in a situation where I am unable to correct my script to allow access to users for particular RITMS. Scenario:There are few items under Category "Restriction" and when any of these items are requested then the RITMs should o...
Resolved! HI All
HI All , I Have one question Related to catalog Form I Have Two Fields 1.DATE Field2. Due date For Example :Whenever user select Future Date then auto fill Due Date Difference Thanks
In ATF i have created one ATF i want to run that every day morning 10AM IST and save the results
Hi,In ATF i have created one ATF i want to run that every day morning 10AM IST and save the results. 1. Any possibility in SNOW do we have a option of Scheduled Jobs under the ATF , if yes how can we configure and how the results will be stored/where...
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