How to change views?

Randy15 · ‎10-03-2018

Hi, can anyone assist with how to change from the Self-Service view. We are experiencing variation in the ability to change views and mine is in Self-Service view and I need to have the default view. It won't let me select it.

Thanks, Randy

Shane J · ‎10-03-2018

Give us a screen shot of what you're looking at as there's likely two different ways (that I know of) this could need to be addressed.

Randy15 · ‎10-04-2018

Thanks for the feedback, here a pic. It won't let me select the default view, stays on Self Service view

manjusha · ‎10-03-2018

Hi,

In ui policy you can change view.

If you select global it will be applied for all.

or you have to select view.

Mark Correct and Helpful .

Regards,

Manjusha Bangale

Kalaiarasan Pus · ‎10-03-2018

UI policy's view field is not used to change the view of the form. It specifies which view that the UI policy is supposed to run on.