How to change views?

Randy15
Kilo Explorer

‎10-03-2018 01:28 PM

Hi, can anyone assist with how to change from the Self-Service view.  We are experiencing variation in the ability to change views and mine is in Self-Service view and I need to have the default view.  It won't let me select it.

Thanks, Randy

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6 REPLIES 6

Shane J
Tera Guru

‎10-03-2018 01:29 PM

Give us a screen shot of what you're looking at as there's likely two different ways (that I know of) this could need to be addressed.

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Randy15
Kilo Explorer
In response to Shane J

‎10-04-2018 11:23 AM

Thanks for the feedback, here a pic.  It won't let me select the default view, stays on Self Service view

find_real_file.png

Preview file
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manjusha
Kilo Guru

‎10-03-2018 11:25 PM

Hi,

In ui policy you can change view.

find_real_file.png

 

If you select global it will be applied for all.

or you have to select view.

Mark Correct and Helpful .

Regards,

Manjusha Bangale

 

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Kalaiarasan Pus
Giga Sage
In response to manjusha

‎10-03-2018 11:33 PM

UI policy's view field is not used to change the view of the form. It specifies which view that the UI policy is supposed to run on.