How to clear "Assigned to" field value when "Assignment group" is updated on list view.

[Pravallika14]

Hello Team,

when we update the assignment group directly on list view the "assigned to" field value is not getting cleared. I want to make the "assigned to" clear when "assignment group" value updated .

Please help with the script for this.

[Sai Kumar B · Accepted solution]

@Pravallika 

You can try before/update business rule with no script

condition

Assignment Group Changes

Action

Assigned To set it to Nothing

[Saurav11]

Hello

For doing that you can define a Before Business Rule with following script in tab Advanced:

if(current.assignment_goup.changes())
   current.assigned_to ='';

Please mark answer correct/helpful based on Impact

[Sai Kumar B]

Hi @Saurav 

Just for knowledge sharing I believe no scripting is required for this, You can find my response

[Saurav11]

Hello @Sai Kumar 

I do not think Actions work well in List view. That is the reason I suggested the script.

Thanks