Hi, I have created an after business rule on the issue table with the following conditions: Materiality rating (on associated control) = highStatus (on associated control) = non compliant My code: (function executeRule(current, previous /*null when ...
when I click on "view" an attachment in an incident, it takes me to a download page. How can I get it to let me actually view it in SN?
I would like to highlight the question text in the variables i a record producer. Anyone, that have the recipe to how I can change the text to bold.Variable in a record producer:The form in action..
Hi all, how can I remove decimal from serial number using Run Script on a Workflow? I already used Math.trunc(), Math.round(), parseInt(), stripDecimals() and nothing of these is working. Could someone help me please? Thanks in advance
Hello all, can anyone help me with the script of rest API to fetch the list of incident updated in last 5 min. Thanks in advance.
Hi Experts, Good Day! i want to clone dev instance to prod instance but i am bit afraid of initiating the process . please help me to know the prerequisites required for the process and how to proceed it to achieve it cent percent. Thanks ...
Hi GuysAnyone skipped a few versions before when upgrading? We want to go from Geneva to Jakarta.Regards
Hi all , I have a requirement to create a reference field called 'OPID' referenced to sys_user table and a tex field called 'Name ' . OPID field is auto populated when form loads ( did this by adding javascript:gs.getUserID(); to the default val...
Hi,I need process flows based on the Type of the change and State value .For Standard change , Need to show only 5 states on Process flow.For Normal change, Need to show 8 state values on Process flow. I tried by selecting the type and state in co...
Hi All, In my change form I have different states for type routine & emergency. So i need to change the process flow which are displayed on top of the form. can we hide those based on condition or based on views. I need those process fl...
Hi Team I have Requirement with Auto Save the form when we navigate to another window/form Thanks Raju Thelu
I am needing to open several incidents within one window. Can this be done? I am currently running the London version.
We've encountered an issue with the favorites bookmarks in our Production instance, where a user filters a list, and then attempts to drag the breadcrumb to the Favorites section. We are on Madrid Patch 3. The favorite appears on the list,*optionall...
Hi , I would like to know more about "parent" Field on Task table and the behavior of it. Currently i observed that RITM doesnot have any REQ number populate in its parent field and that is where i was curious to understand more about the functionali...
Hi, I have a question revolving around incident form templates, and the ability to add additional filtering to the templates in order to only show particular templates in the template list, depending on what the ticket Category, subcategory, and/or s...
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