How to configure Agent Workspace for custom application

[mattgr]

Hi All,

How does the Agent Workspace work with bespoke apps? I have a table under TASK table called iTask for Incidents converted to Tasks, but I get this message:

This form has not been configured for Workspace. To edit the form, select a different type of record, or contact your administrator.

For INCs someone kindly pointed out a plugin that needs to be activated - com.snc.agent_workspace.itsm, 

Do I need to activate any other plugin for bespoke apps?

Thanks

Matt

[Kev9]

Had the same issue and fixed it by:

Open your custom app in Studio

Navigate to Forms & UI and open the default view of your form.

Use the view dropdown to create a new view called workspace