how to connect the two service now instances through REST ?

[ram_sn2018]

how to connect the two service now instances through REST Messages

Scenarios:

1. Servicenow to servicenow integration using REST/SOAP

2. When a incident is submitted in one servicenow environment , then a new incident should also get created in other servicenow instance     with same details.

3.  All updates on work notes/status done on incident in one environment should also get passed to another incident on other servicenow  environment.

4. Once incident is closed it should also close the other incident.

5. Communication can happen bidirectional. Please note this.

6. You solution should have proper error handling mechanism.

Thanks,

Ram

[Ankur Bawiskar]

Hi,

Any update on this?

Can you mark my answer as ✅ correct, 👍 helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards
Ankur