ATF for change request

[karthikbabu]

Hi All,

I am trying to create a ATF for change request. I am able to create a test for change request "submitting a for with all field values" but I am unable to find out how to make ATF to perform testing for change task created from change request as part of testing. 

Please Advise.

Thanks,

Karthik

[Tejal Zete]

Hi Karthik,

I hope following link will help you.

https://community.servicenow.com/community?id=community_question&sys_id=e683c365dbd8dbc01dcaf3231f9619d6

https://blog.jacebenson.com/uploads/hands-on-lab2-automated-testing-framework.pdf

Mark it correct/helpful if it helps.

Regards,

Tejal

[Shubham Kakade]

Why don't you try creating Change Tasks records and associating them to the already created Change Requested via the following way:
- 'Open a New Form' step against Change Task (change_task) table;
- 'Set Field Values' step: 'Change request' field should be populated with the Change Request previously created (fill in other fields such as 'Short description', 'Description', and etc):

- 'Submit a Form' step;

I believe these steps should cover your requirement.

To confirm it, you may add a search after the above steps:
- use a query against Change Task table and search for a Change Task which 'Change request' field contains the Change Request (as in the above screenshot);

Refer the following link for more information:

https://docs.servicenow.com/bundle/istanbul-application-development/page/administer/auto-test-framework/task/atf-use-backref.html

Mark it as correct/helpful if this helps you.

Thank you

[karthikbabu]

Hi Shubham,

Why do I need to create a new record with the change request when the change request already has a workflow which creates changes tasks automatically?

why can't I open an existing (created change task from CR) change task and continue with the testing? Is there a way to perform this?

Thanks,

Karthik 

[karthikbabu · Accepted solution]

Figured out an easy way to test the whole process flow of change.

for my issue, I used Record Query and then Record Update.

Thanks for all responses.