How to create a new timezone

Mike_Bk
Kilo Expert

Our Service Portal will be used across multiple unique time zones.

I have created a number of different digital clocks, partly using the method specified here:
https://community.servicenow.com/community?id=community_question&sys_id=fbc5c721db1cdbc01dcaf3231f9619bd

The problem is the time zones I require are not listed. Is there a way I can add my own unique time zones?

 

4 REPLIES 4

Kushagra Mehrot
Kilo Guru

Refer this link:

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/time/task/t_ChangeTheTimeZoneChoiceList.html

 

Go to time zone dictionary and refer choice list and clik new !

 

Please mark the answer correct/helpful accordingly!

RAHUL Khanna1
Mega Guru

go to sys_user table open ----your record....you will find a field calld as time zone......right click and configure dictionary .......you need to add choices of your time zone .......

I can see the choices, but when I click on one (or create a new one), where is the time zone calculation displayed? e.g. UTC + 10 hours.

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You should have ADMIN ROLE.....

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