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Resolved! extracting hour from a date time value

Hello experts, i have a date time value '2024-06-01 08:00:00  I want to extract the hour from it which is 08.(Should return 08) Can anyone help me how to do it in a script. I am new to ServiceNow Scripting. Thanx in advance. 

deepika46 by Tera Contributor
  • 1122 Views
  • 12 replies
  • 2 helpfuls

Reports ITSM

May I know how to get a  incident reports worked by all users ' I want to get a reports of all user and groups worked on one incident ticket .  For example INC000045 I WANT TO GET ALL USERS AND ASSIGNMENT GROUP WORKED ON THIS ONE INC00045

Has anyone created Change Requests from Jira?

I've been digging around the community and found a lot of SN-Jira posts but not the other way round. Our DEV team would like to fully automate Jira to SN specifically Change Requests. i.e. Create a change request and it go through start to finish fro...

javis by Giga Expert
  • 1541 Views
  • 4 replies
  • 0 helpfuls

To Send schedule Job reminder

To create a schedule job that runs on every monday and trigger the reminder notification (TO Reminder notification) as -1 week from created - we should sent it to Tech owner,2 weeks  from created - we should sent it to Tech owner,3 weeks from created...

gayatri38 by Giga Guru
  • 203 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can I change the Sys ID of a record with another one?

Hello, I noticed that a record that was associated to a workflow was deleted some time ago. I can easily create the record again but it generates a new Sys iD. This record is tied to a catalog item workflow to process that used the records previous S...

Peter B by Giga Expert
  • 5825 Views
  • 14 replies
  • 10 helpfuls