how to create a popup with user asset for selection when the agent opens the interaction ?
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‎11-20-2023 06:09 PM
how to create a popup with user asset for selection when the agent opens the interaction ?
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‎11-20-2023 10:22 PM
Hi @chercm ,
I am not sure what is the exact business requirement here but u can use an OnLoad script here to call a UI page (which u need to create) in which u can create 1 reference field referring to the asset table & two button confirm or cancel for it to accept the input or close the UI page
Thanks,
Danish
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‎11-21-2023 04:18 AM - edited ‎11-21-2023 04:18 AM
@Danish Bhairag2 my company want the tech to perform asset validation when the users check in. the user might have more than 1 asset
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‎11-21-2023 11:33 PM
@Danish Bhairag2 is there any sample script i can refer to for this ?
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‎11-28-2023 02:11 AM
@Danish Bhairag2 do you happened to have any examples ?
