how to create a popup with user asset for selection when the agent opens the interaction ?

chercm
Mega Sage

‎11-20-2023 06:09 PM

how to create a popup with user asset for selection when the agent opens the interaction ?

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Danish Bhairag2
Tera Sage
Tera Sage

‎11-20-2023 10:22 PM

Hi @chercm ,

 

I am not sure what is the exact business requirement here but u can use an OnLoad script here to call a UI page (which u need to create) in which u can create 1 reference field referring to the asset table & two button confirm or cancel for it to accept the input or close the UI page

 

Thanks,

Danish

 

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chercm
Mega Sage
In response to Danish Bhairag2

‎11-21-2023 04:18 AM - edited ‎11-21-2023 04:18 AM

@Danish Bhairag2 my company want the tech to perform asset validation when the users check in. the user might have more than 1 asset 

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chercm
Mega Sage
In response to Danish Bhairag2

‎11-21-2023 11:33 PM

@Danish Bhairag2  is there any sample script i can refer to for this ? 

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chercm
Mega Sage
In response to chercm

‎11-28-2023 02:11 AM

@Danish Bhairag2 do you happened to have any examples ?

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