How to create an overall CES survey score report from survey responses?
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19 hours ago
Hi Team,
I need to create a report that shows the overall CES survey score based on survey responses.
I can see the detailed survey answers under asmt_metric_result (each question with actual_value and normalized_value).
However, I am not sure which field or table should be used to calculate the final CES score for reporting.
Could you please guide me on:
Which table/field should I use to calculate the overall CES score?
Should the score be based on the actual_value, normalized_value, or another field?
What is the recommended way to build a report or dashboard that shows the overall CES score trend over time?
Any best practices or examples would be very helpful.
Thank you!
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