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How to create csat report for incident

Dakarapu Ramya2
Kilo Contributor

Hi all,

How to create csat report for incidents ?

6 REPLIES 6

Thank you for responding Ankur.

There is a record created under asmt_metric_type as "CSAT for Requests". Inside CSAT for Requests, I could see survey instances as related list.

find_real_file.png

 

Under Survey Instances this is the view: 

 

find_real_file.png

Hi,

So what is your exact question?

Regards
Ankur

Regards,
Ankur
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