Hello All, I have a workflow (associated to Service Catalog Item) that needs to wait for a change record state to move to "scheduled" state (or wait till state changes to a specific desired state) and then perform an activity. The catalog item takes ...
Hi, We want to implement bi-directional integration between two servicenow instances using the integration hub . Does anyone please provide the now learning courses links or YouTube videos or any useful links Thanks in advance
Hi All, I wanted to reach out to find out if anyone can provide effort estimation for implementing ServiceNow chat with Virtual Agent. Appreciate your inputs. Thanks
How to Show name & email columns for List type variable which is referring to user table by default the columns are like shown in image but i need to display name and email columns only while we search, is that possible for List type variable?
Hello experts, I want to know if there a way to see all emails triggered from a notification For example, I have a notification like shown below I want to see all emails triggered from this notification. Is this even possible?
HI @Ankur Bawiskar I need to limit the number of attachments to 1 on the catalog item while ordering i have checked yours previous answer available here Limit number of attachements on catalog Item - Developer Community - Question - ServiceNow Com...
Hi I am trying configure two Virtual agents on two portals , both have to be independent and behave differently . Not able to achieve , need help if anyone have already did this.
Hi we have completed cloning for test instance from production now want to do a health scan and also need a instance health score card Can we raise a HI ticket for this or we can run health scan by our own? Please suggest Thanks
I need a report on all incidents with Assignment Group Changes for a particular group I have made a report using Incident_metric but that gives me all incidents with any assignment group changes. I only need incidents that the one group was involved ...
I am looking for a way to allow non-ITIL users to view open change requests, even those they do not submit ? I have created a record producer so that they can submit changes though the self service portal. But now, how can I get them to be able to cl...
We have order guide requests from the past that did not close properly because the RITM stages were never set to completed in the workflow. The workflows have since been fixed. I'm thinking the script would need to check that all tasks associated w...
Hello everyone, I am creating a Catalog item where I have to hide a variable question choice from the list, according to some requirements of the logged in user. The variable type is selectbox Logged in user requirements: If the user is active, inte...
Dear Community, Through email script how to get the value of field Configuration item (cmdb_ci) of Task table, condition is- it only displays its value when the 'name' of configuration item is of class (sys_class_name)- Computer (Only), rest for any ...
I'm trying to use the Power Automate ServiceNow connector to retrieve the last comments for either an incident or request. Connector is working fine to retrieve task details, it is purely comments that isn't working. Example of my List Records step t...
Hi I want to add a filter condition to the VTB for catalog task to get the cards which are closed complete for last 2 weeks but now filter is taking all the records. How to add filter here please suggest thanks
