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Resolved! Displaying Group members count in the customized integer in groups

Hi Team, There is a requirement from client to display the count of the group members in a customized integer field in a individual group. For example in a group I have created a field, the group members displaying in the group need to be displayed i...

Deepthi24 by Tera Contributor
  • 1419 Views
  • 3 replies
  • 0 helpfuls

Breach on Due Date not working

I am trying to setup a new SLA with the Duration type = "Breach on Due Date".  I have read several articles and see the issues people have had with getting the breach date set correctly based on the due date.  I am not even getting that far!  I canno...

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Resolved! Task Table for CTASK

Hi All, I want to make a widget on our dash board on existing active CTASK. However, I cannot find the right table for it. Please see attachment.

Resolved! Can I customize the date label in a PA score widget ?

Hi, I'm using a Score widget in performance analytics to display an indicator. By default (template 2), the score value is displayed with a label for the date, as I'm using a weekly value my label looks like "W21 2022 (May 23-May-29)". Is there a way...

Sylvain3 by Tera Contributor
  • 1085 Views
  • 3 replies
  • 2 helpfuls

Resolved! Can't change table label name

Hi, I have created one table it extends from cmdb_ci name 'Retail Hardware'. This table has 6 child tables. I am able to create all tables but one of the table not taking new label name instead it's showing parent table name which is 'Retail Hardware...

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Paul125 by Kilo Guru
  • 5348 Views
  • 4 replies
  • 5 helpfuls

Script Action is not triggering when an event is generated.

I have a business rule that is queueing an event using gs.eventQueue() method. The event is generated in the Events table and its state is ready but the Script Action for the event is not triggering. Can someone help? Thanks in advance.

mohak4 by Tera Contributor
  • 1039 Views
  • 3 replies
  • 0 helpfuls