How to create (link) a Catalog Item from a Portfolio Business Service (Offering)?

[Steven Torok]

Hi all!

Is it possible to create a Service Catalog Item directly based on a Business Service which is defined in the Service Portfolio?

I have understood how to simply set up an independent Catalog Item, but in doing so I saw no opportunity to "inherit" a Catalog Item from a Service Portfolio.  How is this link made?

Many thanks in advance for your support!

Cheers,

Steve 

[David Thigpen · Accepted solution]

Hi Steve - 

The service owner can create a catalog item directly from a service offering when the offering is in a Catalog-Operational state.  In Paris, the service owner will also be able to associate multiple existing catalog items with their service offering.  These are both part of Service Owner Workspace functionality.

[Christoph St_hm]

Is this as well working in Quebec?
Can't see it.

[Gaurav Bhandar1]

@Christoph Stühmer: if you see the related list to add catalog items to the service offering. This is m2m table "sc_cat_item_subscribe_mtom" which holds Offering vs catalog item mapping.

Thanks

Gaurav

[MT247]

There must be a solution for this.
I cannot believe, that we cannot see in ServiceNow for what Offerings Catalog Items are for?