How to create more than one Task in 1 RITM

Veera raju
Tera Expert

Hi,

How to create more than one Task in 1 RITM.

can any one help me on the same.

Regards,

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Veera,

If you are using workflow then you can have more than 1 catalog task activity to create more than 1 task for that RITM.

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Sorry i am not getting your answer.

 

miked_jones
Giga Expert

The number of tasks created is determined by what workflow you call when that RITM is created. 

Create a workflow that contains whatever tasks you want created and assign that workflow to your RITM. 

Hi,

I am creating a RITM by using below steps:

Service Catalog---selecting any catalog items----select any item ----then fill all the required fields----then click on Order Now----

then Request will create---

next if i click the RITM in the down RITM will open after if i scroll down i will get only one task.

I want to be those tasks should be more than 1.

 

this is my requirement.