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Dynamic Email Subject in the Email Body

Hi All,  I want to the email subject to be dynamic and when i am using the script , i am able to see the body in the email but subject is not Populating the email and it is not showing as  Proper Email  . Please let me know if anything has to be chan...

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sushma9 by Tera Contributor
  • 476 Views
  • 2 replies
  • 0 helpfuls

Client Script Alert Formating

Is it possible to format a pop up alert in a client script to be displayed a certain way i.e. different lines and use of bullet points (if bullet points will not work then at least sperate lines)? " Something Something Something Something Something S...

Debug when a new record gets created

Hello All, Is there a way to apply debug on a record which newly gets created from a record producer? A little bit of context if that helps:I want to find out which business rule or flow is responsible in updated a field on the table in which a recor...

Unable to close the task

User is saying he is unable to close the task, even after filling all the mandatory fields, error is "please fill the all the mandatory fields before closing the task"   

Vyanktesh08 by Tera Contributor
  • 446 Views
  • 6 replies
  • 0 helpfuls

ServiceNow - getting error on saved reports

Hello all,I have a weird issue.  Every time I save and try to come back to a report I created I get the error saying "Report visible only to a specific user or group".    When I create a report and save it.  I can navigate to the report via the view/...

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Make Assignment Group and Assigned To dependent on each other

It was easy enough to make assignment group filter assigned to with the dependent field option:However, doing the reverse doesn't seem to work. Adding 'Assigned_to' into the assignment group's dependency doesn't work like the other. Am I missing some...

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VernYerem by Tera Expert
  • 620 Views
  • 1 replies
  • 1 helpfuls

Make field read only after closing sc_task and sc_req_item

Hello,Make field read only after closing sc_task and sc_req_item we have used UI policy or client script for making the work note and additional comment field ready only after request get closed complete/Closed incomplete/ Closed skipped. It is well ...

Issue with Agent Chat

Hello, We are now on the Washington release in our Dev instance (we upgraded from the Utah release). It now looks like Agent Chat is not picking up available agents. We get the error. "There are no agents available at the moment. Please try again lat...

davidsmith by Tera Expert
  • 838 Views
  • 1 replies
  • 0 helpfuls