How to create multiple RITM's in single request

[phani Deepthi]

Hi All,

We are working on creating a new server through a service catalog. So there is a variable called "No.of servers" with values till 5. If a requestor selects more than 1 need to create respective RITM's n same request. Ex: If a user selects 2 servers need to create 2 RITM, if 3 then 3 RITM's. Please help me how to achieve this.

Thanks

[Gunjan Kiratkar · Accepted solution]

Hi @phani Deepthi ,

You can try below BR on RITM table.

replace with your variable name.

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
	var serverValue=current.variables.no_of_servers;
    for (var i = 1; i < serverValue; i++) {
        var gr = new GlideRecord('sc_req_item');
        gr.initialize();
        gr.cat_item = current.cat_item;
        gr.request = current.request;
        gr.insert();
    }


})(current, previous);

[tmalo]

You can uncheck the "Hide the 'Add to Cart button'" under Portal Settings of the Catalog item.