How to combine INC, RITM, problems, and change Request in a single Task-SLA report

pramn
Kilo Sage

How to combine INC, RITM, problems, and change Request in a single Task-SLA report?

1 ACCEPTED SOLUTION

Karunakaran
Giga Guru

Hi @pramn , I think it is simple.

You can dot-walk the fields from task field in task_sla table.

 

Example:
Directly in table list view:

Karunakaran_0-1765613499305.png

In report:

Karunakaran_1-1765613859771.png

 

Hope this helps. Otherwise, share the concern.

 

Thanks.

View solution in original post

1 REPLY 1

Karunakaran
Giga Guru

Hi @pramn , I think it is simple.

You can dot-walk the fields from task field in task_sla table.

 

Example:
Directly in table list view:

Karunakaran_0-1765613499305.png

In report:

Karunakaran_1-1765613859771.png

 

Hope this helps. Otherwise, share the concern.

 

Thanks.