Solved: How to combine INC, RITM, problems, and change Req... - ServiceNow Community

Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

How to combine INC, RITM, problems, and change Request in a single Task-SLA report?

1,354 Views

1 ACCEPTED SOLUTION

Hi @pramn , I think it is simple.

You can dot-walk the fields from task field in task_sla table.

Example:
Directly in table list view:

In report:

Hope this helps. Otherwise, share the concern.

Thanks.

View solution in original post

1 REPLY 1

Hi @pramn , I think it is simple.

You can dot-walk the fields from task field in task_sla table.

Example:
Directly in table list view:

In report:

Hope this helps. Otherwise, share the concern.

Thanks.