How to create new incident using Background script

[Leonie1]

Hi Team,

How to create a new incident from background script.

Thanks

Prakash

[Prins Kumar Gup · Accepted solution]

Hi Prakash,

Please write this code in the background script

var gr = new GlideRecord('incident');
gr.initialize(); 
gr.description = 'Testing'; 
gr.insert();

I hope it's helpful

[Leonie1]

Thanks, it working

[Harish KM]

insertINC();
function insertINC()
{
var bg = new GlideRecord('incident');
bg.initialize();

bg.fieldname="your value";//example bg.short_description = "test";
bg.insert();
}