‎08-31-2015 02:22 AM
Hello,
We have a problem to tracking incident near Breached. How to create Gauges to monitor incident near Breached.for user use Gauges monitor the incident
Best Regards
Wirachat
Solved! Go to Solution.
‎08-31-2015 02:35 AM
Hi,
You can create count gauges on incident_sla table.
Your condition to filter out incidents should be something like
Business Elapsed Percentage > 80 (80 is just an example, we have kept threshould of 75 in our environment)
View solution in original post
‎11-22-2017 01:41 PM
Hi Deepak,
Can you please take a look at it and let me know how this can be achieved?
SLA Reports
