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Editable access to portfolio manager

Hi All,I want to give write access  to last 3 fields to those who will be Portfolio Manager.Please refer to attached picture for more clarification. Please reply asap. Thank you  @Ankur Bawiskar ,@Ravi Gaurav , @ Sandeep Rajput, @ AG_ LearnNGrow

1_DipikaD by Kilo Sage
  • 245 Views
  • 2 replies
  • 0 helpfuls

Resolved! SLA basic reporting percentage - Achieved & Breached

Hello  im new to this tool and would like to know how to get basic SLA reporting for our assigned group.  what i need is separate or combined in one page. 1. Achieved SLA % monthly 2. Breached SLA % monthly  basically i need to know our monthly SLA t...

Allan Ray by Kilo Contributor
  • 14455 Views
  • 14 replies
  • 14 helpfuls

Resolved! Ignore

ignore

Suggy by Giga Sage
  • 241 Views
  • 1 replies
  • 0 helpfuls

Resolved! ACL access

Hi All, I want give write access to 4 custom fields of a custom table to those who have a certain role.How can I achieve this ?  Thank You.  @ShubhamGarg  @Satishkumar B ,@Brian Lancaster @Mark Manders @AG - LearnNGrow  

1_DipikaD by Kilo Sage
  • 341 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to display questions and answers in virtual agent

Hi, I have few questions and answers list so i have created a topic 'General questions'. but i want to do the once we click on that topic it should display list of the questions then we click on any of the question it should display the answer.How to...

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mania by Tera Contributor
  • 1254 Views
  • 10 replies
  • 3 helpfuls