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On change client script error

Hi All, We are getting an error on state field 'onChange script error: TypeError: Cannot read properties of null (reading 'up') function onChange_change_request_state_14(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue ...

Community Alums by Community Alums  
  • 688 Views
  • 5 replies
  • 0 helpfuls

Maintenance checklist setup

Using scheduled job I am creating a request item daily for our Building Maintenance team. Currently they have a Microsoft form where they have date field and then the checks they have to perform for example: Visual Inspection - LightingStairs - OkCor...

Resolved! g_scratchpad underined error

Hi Guys, I have a display business rule that I am calling from a client script. When calling using g_scratchpad I am getting a "undefined" error when trying to retrieve the value of the field. I know i am missing something really small please see bel...

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Dwain Bryden by Tera Contributor
  • 3436 Views
  • 14 replies
  • 5 helpfuls

How to create Interactive filters in PA

Hi, In Performance Analytics(PA):I have get the percentage breakdown for 'Customer' in terms of Response and Resolution within SLA for priority P1.For this, I have created below:1. I have created two automated indicators and one Formula indicator for...

mania by Tera Contributor
  • 582 Views
  • 1 replies
  • 0 helpfuls

Best practice to model mobile lines as assets

Hi everyone! We have an inventory of mobile lines for employees. Most of the cases, those lines come with a mobile device; but in a few cases, employees use their own personal mobile device, so the company only accounts for the SIM.The mobile device ...

Resolved! Insert the Serial Number in the Serial Number catalog variable.

How can I get the  Serial Number related to the Device Model Variable to auto populate into the Serial Number variable below the device model?  The requested for assets appear in the Device Model (which is in the from the hardware_alm table) but I wa...

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Rhonda9 by Tera Expert
  • 2235 Views
  • 9 replies
  • 1 helpfuls