Email Validation issue
I want that there is one field at form level whose type is "email". But when I am entering the email address which contains ":-" character it's showing error. Although when I have changed it via list view it is changing. How
Forum Posts
"Caused by Change" in Problem Mgmt
Hi community I have a requirement to in the problem table introduce a custom field "Caused by Change" referencing the change_request table, the same that is OOB for incident. What do you think of that from an itil perspective? Does it go against the ...
Create a public facing portal
I have a requirement to make a catalog item public. Is there a step by step instructions to do so. I saw we have to clone the portal page and widgets but wondering if there are any instructions i can follow
can i write onchange client script on single row variable for MRVS
I have currency variable in single row variable. and total price in MRVS. I want auto populate total price based on currency selected.is it possible?
Customizing Email field in User form
Is it possible to add and replace custom regex in the email field in user form?(when i'm trying to create a user with email "abc-:de@email.com", i'm getting invalid email warning and unable to create the user.)
Resolved! Sending Notifications Only to Newly Added Users in "Additional Assignee List" for Change Requests
Hi everyone, I need help configuring a notification in ServiceNow to notify only the newly added users in the Additional Assignee List for Change Requests. Here’s what I’m trying to achieve and what I’ve already tried: Objective:When: A Change Reques...
Created a new Risk Assessment but the related link on my change request pops up empty
We have a default change risk assessment and I created a new one using insert and stay. The original one still pops up when activated, however when I activate my new risk assessment the pop-up from the risk assessment related link only shows a blank ...
Finding Trends for Column Charts
Hi, hope someone can help and save my sanity. Sorry if this question is posted in the wrong section, it's not very clear where I should be posting questions about creating reports and charts. I've been tasked with creating a new Dashboard for IT mana...
Approval License
Hello Team,I would like to clarify if an approval in ServiceNow, approved by the ServiceAccount through API, requires a Business Stakeholder License.Example:Approval 1Approver: User1Approval: RITMXXXXXX1 Approval 2Approver: User2Approval: RITMXXXXXX2...
how to use the import processor on the mid server to import badge table from sql server ?
how to use the import processor on the mid server to import badge table from sql server ?
Deprecated 3DES Usage in Password2 Fields
Hi Guys , we have a scan finding with the short description "Deprecated 3DES Usage in Password2 Fields" and with the description "Assess usage of these fields in instance to instance data transfer and enable Crypto Module Key Exchange for Complete Pa...
Resolved! Catalog definations and itsm material
Hello Everyone, after 2.3 years of working on the ServiceNow Scoped app. Now I want to learn ITSM. Anyway, I have experience of working on ITSM for 6 months, it feels like a long time ago and I don't remember much. can anyone of you share the ITSM st...
How to get unique or distinct records in a report.
Hi, I am doing drill down report.Like 1st report is single score report where sum of outage hours is shown and the second report is column type report where sum of outage hours by quarter by business unit is shown and so on.But it's showing duplicate...
Business Rule Script - Find record and go to other table and delete
Hi All, we have a table where master data are available. And we have another table where Bank Details are available. Both matching with the customer number. Now we need a BR as follow: If the master data has the archive flag, the customer number sho...
Resolution field should be visible for only who has role snc_internal
Hi Team, In KB_View, need to be set visibility Resolution field only for who has role snc_internal.
