How to create the ATF for the requestor manager approval
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05-06-2024 11:41 AM
Hi All,
Can Someone please help me on the below query.
I have created the ATF for the service catalog testing.
After the Requested item form is open need to add the approval step in that how to add the ATF test step for Need to select the approval user from the requestor manger.
Please help me on this.
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05-06-2024 09:00 PM
Hi @nikhitha24 ,
Please check below threads -
https://www.servicenow.com/community/developer-forum/how-to-submit-approval-via-an-atf/m-p/1797085
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Thanks,
Astik
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05-10-2024 02:00 AM
Hi @nikhitha24
I am guessing in you RITM form you have approval related list tab and the approvers are mentioned.
SO after all you steps, use Apply filter to list.
Change it to related list and select the related list.
you can add filter such as status.
After this you can use open existing record to open the approver page (table approval).
Now you can impersonate and open existing record.
and Now you can approve/reject.
Regards
Shaqeel
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Regards
Shaqeel