How to customize the tooltip of preview icon in Service Portal .. ?

[suryamol_s]

Hi All,

I need to customize the tooltip coming on mouse over of preview icon of a reference field in portal end. I am not able to find any workaround in docs, google and community.

As in the picture, I need to change the tooltip 'Click to preview Suryamol.s' to a custom message.

Thanks,

Surya

[Omkar Mone]

Hi 

Check the below link for reference,

https://community.servicenow.com/community?id=community_question&sys_id=41ce0b61dbdcdbc01dcaf3231f96...

Regards,

Omkar Mone

[suryamol_s]

Hi Omkar,

Thanks for your reply.

I am not able to use the code mentioned in above link because we are calling all variables in an item as a whole in catalog item widget. So I am not sure how can we add this code for a single variable. Also I need to add the tooltip in portal end.

Thanks,

Surya

[Ashutosh Munot1]

HI,

You can do it using a code in widget. but this is not recommended to use.

Code in above link ie.:

var elem = document.getElementById('lookup.u_user_information.u_select_company');

elem.children[0].title = 'Custom Help';

It is not supported on portal. If has to be done by modifying the widget. This will have implications when upgrading and maintenance will be increased.

Thanks,
Ashutosh

[suryamol_s]

Hi Ashutosh,

Thanks for your reply.

I need to show the tooltip in portal end for a reference variable in catalog item.

Thanks,

Surya