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Resolved! Execute script based on condition on another field

Hello friends, I am working on a script.My requirement is that  :1. when the is not selected then field should populate set of records.2. when the is selected then field should populate different set of records. How to achieve this.

Asmita7 by • Tera Expert
  • 1220 Views
  • 3 replies
  • 0 helpfuls

Query variables in incident

Hi All, A new field needs to be created on the incident table called as "Is the Incident Existing/New?" (Select box with Existing and New choices). This field needs to be filled automatically based on the below logic.1. The incident needs to be raise...

Nagashree5 by • Tera Contributor
  • 772 Views
  • 4 replies
  • 0 helpfuls

Service Catalog - Available For criteria on custom table?

Hello!I have created a User Criteria with advanced script. The script filters records from a custom table and returns true or false value. I wanted to check if the user criteria works on custom tables to display or hide the catalog item for a user ba...

SNGuru9 by • Tera Contributor
  • 545 Views
  • 3 replies
  • 0 helpfuls

Resolved! attaching kb to incident via rest api

attaching kb to incident via rest api.  i am able to create an incident using api but when closing i need to attach a default KB article to it.  any way to do it ? if the kb article gets v1 or v2 , how can i get the updated version in ? or i need to ...

chercm by • Mega Sage
  • 1258 Views
  • 8 replies
  • 0 helpfuls

Flow Designer query

How can i use flow designer to add a location prefix before the name of the logged in user ? For example, if a user is from India , the display should show "ind - Piyush" .

Community Alums by Community Alums •  
  • 322 Views
  • 1 replies
  • 0 helpfuls

Variable attributes changes based on Choice field

Hi All, I have a field called choose ERP which has dropdowns as SAP and GEOS.There is another field called Entity Name which refers to a custom table. The custom table consists these columns that is Business, SAP and GEOS. The requirement is if the u...

Nagashree5 by • Tera Contributor
  • 581 Views
  • 1 replies
  • 0 helpfuls

To make two fields dependent

Hi All,I have created two fields in two different tables,Ex: I have created group field that reference to 'sys_user_grmrmber' in Table 'A' and I created 'user' field that reference to sys_user in  Table 'B'. Now if I select group in Table 'A' the mem...

sidhu rs by • Tera Contributor
  • 713 Views
  • 5 replies
  • 0 helpfuls
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