How to deactivate Change Management Risk Assessment plugin

jwilson1
Kilo Explorer

I want to use Best Practice - Change Risk Calculator only 

I want to deactivate Change Management - Risk Assessment

My role is admin and I cannot change Status from Active to Inactive

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4 REPLIES 4

Maverick E
Tera Guru

Hello jwilson,

Doing a little bit of research, I found that you cannot disable a plugin once it is activated in your instance. You can however edit the application menu and disable it to hide it under the application filter.

Chavan AP
Tera Guru

Hey Jwilson,

 

I would suggest raise a HI Request , that might help.

 

Regards,

Ajay

Chavan AP
[ Architect | Certified Professional]

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Prateek kumar
Mega Sage

Here is the documentation.

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/plugins/concept/c...

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But you can disable the application that it installed from the navigator.

https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/administer/navigation-and-ui...

 

If this is installed i your lower instances, you can clone down the lower instances from production instance where this plugin is not installed


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Community Alums
Not applicable

You cannot deactivate a plugin once it is enabled.

If you have no active Risk Assessments, the Risk will be purely calculated on the Risk conditions. Also disable the Risk Assessment UI Action.