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Resolved! How to make label field mandatory-catalog form.

Hi, We have a requirement to create the Label Variable and under it, there are multiple checkboxes. We don't want the checkbox to become mandatory instead we want the label variable.The requirement is to make the label as mandatory instead of each ch...

Community Alums by Community Alums  
  • 8731 Views
  • 9 replies
  • 19 helpfuls

Resolved! Unable to call gs.getProperty() in UI action

Hello Team , I want to restrict the UI action to few catalog items , for which I have created a sys property and I am referencing the sys property in UI action , but that does not seams to work , cloud you please help me where am I going wrong Here i...

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Unable to rerun script when selecting reference item

When a record is selected from a reference field, a script is executed to copy each record's value.If you select the reference item again, the script does not run.Do you know why?Do I need some other script to run the script again?Again, if you know ...

user_ms by Tera Expert
  • 854 Views
  • 4 replies
  • 0 helpfuls

Make Worknotes Mandatory , if Impact or Urgency gets updated

Hi All , I have a requirement , where I need to make work-notes mandatory when the values of impact or urgency field changes.The default value of Impact = 5 and Urgency  = 5 which will be set when the incident form is opened , I want the work notes t...

Pooja Khatri by Tera Contributor
  • 1689 Views
  • 14 replies
  • 1 helpfuls

Demo Hub - Unable to Install

Hi,  The demohub is not accessible and it shows 'Nothing to Install'. Is there any way to install into the personal instance? Can you please help how to resolve this? Regards, Suresh,  

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ersureshbe by Giga Sage
  • 944 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to cancel a workflow timer

We have a "consent through silence" approach in our workflows where the system owner has 3 days to approve a RITM before it is auto-approved. The potential issue is what happens if the RITM is manually approved. Later in the workflow we have a Join a...

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Keri1 by Kilo Expert
  • 6105 Views
  • 8 replies
  • 7 helpfuls

Not able insert new approver using business rule

Hello Community, I'm looking to add approver in sysapproval table.I created this business rule but it isn't working.I created two fields on ritm form.Whatever user selects in the enter approval field will be inserted in the sys approval table for cor...

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Resolved! Check if order guide or not in catalog client script

Hi All,i am having a variable in variable set which is in order guide and also in the catalog items which are in rule baseThe variable is a dropdown with 2 choices (choice A, choice B)If the request is raised from catalog item then only choice A shou...

Renu9 by Tera Contributor
  • 1179 Views
  • 1 replies
  • 2 helpfuls