How to disable: Next Generation UI pop-up after applying hotfix

[ericgilmore]

ver. Vancouver

Hotfix applied, now I see this pop-up every time I login. How do I disable this before other users see it in Prod after the patch is applied?

[AndersBGS · Accepted solution]

Hi @ericgilmore ,

Look at this: https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

This did the trick in our instance. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[Mark Manders]

I don't know the preference exactly, but if you tick the 'don't show me again' box and check your user preferences, you will see what it sets. If you create another one with the same settings, without a user, it will be globally applied for all.

[SN_Learn]

Hi @ericgilmore ,

Please follow the steps mentioned in the below article:

How to disable Next Experience tour for all users 

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.