How to disable the submit button in the catalog form if the variable choice option is Disagree

Sanjay E · ‎07-27-2021

How to disable the submit button in the catalog form if the variable choice option is selected as Disagree

Ankur Bawiskar · ‎07-27-2021

@Sanjay E

Why not use onSubmit catalog client script and if the variable is Disagree stop form submission

function onSubmit(){

	if(g_form.getValue('variable') == 'Disagree'){
		alert('Not allowed');
		return false;
	}

}

you need to write onChange catalog client script on that variable

Show/hide the button using DOM

Note: DOM is not recommended approach

check this link for help

Show/Hide Submit button on Catalog Item

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

palanikumar · ‎07-27-2021

Hi,

You can't disable submit button. Instead you can create client script and show error message and cancel form submission if choice value is disagree.

Thank you,

Palani

Thank you,
Palani

Sanjay E · ‎07-27-2021

Hi Palani,

Thank you so much for your prompt reply. Could you please share the catalog client script for this so that it would be useful for us to complete the requirement.

Regards

Sanjay

Murthy Ch · ‎07-27-2021

@Sanjay E

Why to disable the Submit button?

You don't need to submit the form when user selects Disagree as a option?

Thanks,

Thanks,
Murthy

Sanjay E · ‎07-27-2021

Hi Murthy,

Yes, that's correct. request to share catalog client script for this.

Thanks

Sanjay