Flow designer , if tasks is closed then RITM should close complete

User267
Tera Contributor

If tasks is closed then RITM should close complete using flow designer.

1 ACCEPTED SOLUTION

mattystern
Kilo Sage

Hi @User267 

 

You could use "Update Record" like so. The "trigger > request item" was the RITM record from the data picker

mattystern_0-1689861705000.png

Document reference: https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/upda...

 

Hope this helps!

-Matt

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1 REPLY 1

mattystern
Kilo Sage

Hi @User267 

 

You could use "Update Record" like so. The "trigger > request item" was the RITM record from the data picker

mattystern_0-1689861705000.png

Document reference: https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/reference/upda...

 

Hope this helps!

-Matt