how to display child change requests

Russ Heard3
Mega Expert

Hi,

I want to be able to display a Related List on the Change form showing Child Changes of the current Change.

When I choose Configure --> Form Layout there is a suitable list available, but its not available when I choose Configure --> Related Lists

Has anyone done this ? Thanks.

1 ACCEPTED SOLUTION

Kalaiarasan Pus
Giga Sage

Remove the related list from the form layout, save form layout and then try reconfiguring the related list.


View solution in original post

4 REPLIES 4

Sharique Azim
Kilo Sage

Two reasons, its either selected or the name is not correctly updated.


Kalaiarasan Pus
Giga Sage

Remove the related list from the form layout, save form layout and then try reconfiguring the related list.


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Russ,



Configure->Related list and check for Change Request->Parent related list.


Screen Shot 2017-08-18 at 9.35.56 AM.png


Please let me know if you have any questions.


Russ Heard3
Mega Expert

Thanks all - stupidly I thought the lists would be separate and could be applied in both places 🙂