How to display Flow Variable in RITM and SCTASK ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-22-2022 03:08 AM
Hello Experts,
I am using two Flow Variables in a Catalog item flow designer. But even I can use the variable values in SCTASK, but the variable values are not showing in the variable section of both RITM or SCTASK. Can somebody please help me how to fix the issue?
Screenshots given below:
Flow Designer
Variable Section not visible in RITM
Thanks,
Satanik
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-22-2022 03:13 AM
Hello
Do configure form layout and bring in the variable editor to the form.
Hope this helps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-22-2022 03:19 AM
Hi Mohit,
Variable Editor is already there. So the scenario here is, the variables are showing if I create them in catalog item. But if I pass the value from Flow designer variable, then its not showing.
Thanks,
Satanik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-22-2022 03:16 AM
Hi,
out of the box the variable editor should be there in the form layout
Check this and add in default view if not present
Also check any client script or UI policy is hiding the variable editor
Regards
ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-22-2022 03:20 AM
Hi Ankur,
Variable Editor is already there. So the scenario here is, the variables are showing if I create them in catalog item. But if I pass the value from Flow designer variable, then its not showing.
Thanks,
Satanik