How to display Flow Variable in RITM and SCTASK ?

Satanik1
Giga Guru

Hello Experts,

I am using two Flow Variables in a Catalog item flow designer. But even I can use the variable values in SCTASK, but the variable values are not showing in the variable section of both RITM or SCTASK. Can somebody please help me how to fix the issue?

Screenshots given below:

Flow Designer

find_real_file.png

 

Variable Section not visible in RITM

find_real_file.png

 

Thanks,

Satanik

 

6 REPLIES 6

Mohith Devatte
Tera Sage
Tera Sage

Hello @Satanik ,

Do configure form layout and bring in the variable editor to the form.

Hope this helps 

Hi Mohit,

Variable Editor is already there. So the scenario here is, the variables are showing if I create them in catalog item. But if I pass the value from Flow designer variable, then its not showing.

Thanks,

Satanik

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

out of the box the variable editor should be there in the form layout

Check this and add in default view if not present

Also check any client script or UI policy is hiding the variable editor

find_real_file.png

Regards
ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Variable Editor is already there. So the scenario here is, the variables are showing if I create them in catalog item. But if I pass the value from Flow designer variable, then its not showing.

Thanks,

Satanik