Resolved! How to find the minimum value present in an array?
Hi All, I have an array with some values in it. How to find the minimum value in it? Suggestions. Thanks, Ram
Forum Posts
Resolved! Is it possible to implement "Incident Communications Management" without Twilio for Madrid version of Servicenow?
Hi Experts, For implementing "Incident Communication Management" (ICM), Twilio account is necessary to prepare bridge calls and sending bulk SMS's. But, this Twilio is paid account. Is it possible to implement "Incident Communications Management" wi...
CMDB Computer - Difference between the fields 'OS Domain' and 'DNS Domain'?
On the Computer Table (cmdb_ci_computer) ServiceNow created an extra field "OS Domain". On the CMDB-Base table (cmdb_ci) there is already the field "DNS Domain". Is there a reason why the field "OS Domain" was explicitly created on the Computer Table...
Resolved! Auto populate catalog item field from client script
Hi All i'm trying to write a client script for a catalog item to populate a reference field, based on another reference field. Basically i want to take the selected user in the u_requested_for field, look up their computer from the cmdb_ci_computer t...
Resolved! How can i use Service Catalog API (REST) to order a catalog item and get the response with Request number when two-step checkout is enabled
I'm ordering a catalog item using one of the methods in Service Catalog API (Buy Item), but in return i'm getting cart_id, instead of request number if two step checkout is enabled. Please suggest me any other API call that can used to get the reques...
Resolved! How to populate users email when user name reference field is selected
Hello, I am looking for an easy way to autopopulate a users email whenever the user name is selected from a reference field (sys_user table). Is there an easy way to do this? Any suggestions are appreciated. Thanks
Giving an error message on submit if any field remains empty on Catalog item.
I tried to write a script to display error message if any fields are empty on submitting catalog item. function onSubmit() { if( g_form.getDisplayBox('company').value ==" '' || g_form.getDisplayBox('size').value ==" '' ) { g_form.addErrorMessage('Ple...
Adding additional information in an Approval request
Hi, I am trying to add extra information into the approval requests that are generated by our workflows. I am trying to add the Summary of requested items and the Comments through the Catalog Approval Request notification running on the ayaapproval_a...
"Error executing REST request: Invalid uri " from API
Unable to change the endpoint dynamically . getting an error as API invalid. var GetLocationDetails = Class.create(); GetLocationDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { locDet: function(){ var arr = {}; var obj; var loc = ...
Resolved! How to add filters in the Database View
Hi, I need to create a database view that will show all the applications, servers with middleware relationships. For this exercise I've added some views on the respective tables to pull the applications, middlewares, servers. But here comes an issue,...
Resolved! ATF: How to make 'Order Catalog Item' succesful if 'Order Now' button is renamed ?
Hello guys, I'm having an issue with the ATF, the catalog items that we are using in our company have a 'Submit' button instead of the default 'Order now' button, so this is causing my ATF tests to fail with a 'Order now button not found' error. I've...
Action not authorized on UI action override for New button
Hi Guys, I am trying to hide the "New" button on the reference look up pop up window based a condition. This popup is coming from the related list column reference look. In order to do that, I have created a new UI action of action name "sysverb_new...
Resolved! How do you get a list collectors value with onChange client script?
ver. London I have a List Collector on a catalog item. With settings: | Type specifications tab |List table [ A Table with a few items ] | Default Value tab |Variable attributes [ no_filter,glide_list ] I'm trying to do 2 things. Using an onChange c...
Resolved! Is Major Incident Management part of ITSM licensing or premium?
Per docs, its a "manual plugin install" from ServiceNow. Does that mean its also a premium license? Or does it come with a base ITSM purchase?
Resolved! How do I edit "New" task button functionality?
In a problem, we have a custom "Create Problem Task" button on the top. This creates a new Problem Task and fills in most fields with information from the Problem. At the bottom of the screen is the Problem Task List. This list also has a "New" butt...
