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Resolved! Auto populate catalog item field from client script

Hi All i'm trying to write a client script for a catalog item to populate a reference field, based on another reference field. Basically i want to take the selected user in the u_requested_for field, look up their computer from the cmdb_ci_computer t...

Kai Tingey by Tera Guru
  • 6284 Views
  • 11 replies
  • 3 helpfuls

Resolved! How can i use Service Catalog API (REST) to order a catalog item and get the response with Request number when two-step checkout is enabled

I'm ordering a catalog item using one of the methods in Service Catalog API (Buy Item), but in return i'm getting cart_id, instead of request number if two step checkout is enabled. Please suggest me any other API call that can used to get the reques...

harshav by Tera Guru
  • 1410 Views
  • 1 replies
  • 1 helpfuls

Adding additional information in an Approval request

Hi, I am trying to add extra information into the approval requests that are generated by our workflows. I am trying to add the Summary of requested items and the Comments through the Catalog Approval Request notification running on the ayaapproval_a...

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Kathy3 by Giga Contributor
  • 1374 Views
  • 2 replies
  • 0 helpfuls

"Error executing REST request: Invalid uri " from API

Unable to change the endpoint dynamically . getting an error as API invalid. var GetLocationDetails = Class.create(); GetLocationDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { locDet: function(){ var arr = {}; var obj; var loc = ...

arey yaar by Giga Guru
  • 2231 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add filters in the Database View

Hi, I need to create a database view that will show all the applications, servers with middleware relationships. For this exercise I've added some views on the respective tables to pull the applications, middlewares, servers. But here comes an issue,...

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Paul125 by Kilo Guru
  • 8110 Views
  • 5 replies
  • 2 helpfuls

Action not authorized on UI action override for New button

Hi Guys,  I am trying to hide the "New" button on the reference look up pop up window based a condition. This popup is coming from the related list column reference look. In order to do that, I have created a new UI action of action name "sysverb_new...

Resolved! How do I edit "New" task button functionality?

In a problem, we have a custom "Create Problem Task" button on the top. This creates a new Problem Task and fills in most fields with information from the Problem. At the bottom of the screen is the Problem Task List. This list also has a "New" butt...

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