Hi folks, I am working on a Script scheduled job that would clear records on a table based on their date of creation < last 13 months I would use a Glide record and am trying to construct the Encoded query. More specifically I am trying to code the ...
I apologize for the multiple questions, but this resource is very helpful for a newbie like myself at an organization just starting off with Service Now. Anyway, we are trying to change the sequence order of the values as they appear in the drop down...
i am facing a strange type of problem . i made an application menu and under it i add three module that is based on three different table. when i am trying to open the module the list or form that are getting displayed are opening in null view. no ne...
Hi Experts, Good Day! I want to know how to start Asset management in service now. we have many modules related to asset management. what are the prerequisites required for this . Please help me to achieve this. Thanks
Can we assign tickets auto-matically to the assigned to based on round robin method? If group has A,B and C user, first ticket should go to A then B and then to C after that again ticket should go to A. Thanks, Pooja
Hello, Facing a deadline for a go-live and am having issues with the User Criteria for a Service Catalog category. Basically I just want to show the SC Category to users who have a relationship on their user record to any CI with a name starting in "...
Hi, How to Autopopulate fields from RITM to SC Task when SC task is created by clicking new button under RITM Related lists. Any help is appreciated. thanks teja
User can submit a request only if attachment is attached on catalog form? I dont want to do with catalog client script. How to do this validation ? I need a code for client script and script include.
if(typeof RP !== 'undefined') what this code means
Hi, I have written catalog script and script include. While submitting form without checking attachment the form is getting submitted. Screenshots of client script and Script Include is attached below: Please help me where my code is getting wrong. ...
We currently are pulling all of our servers out of the CMDB into an excel spreadsheet via a SvcNow report. Unfortunately, the three tables we have connected to generate a single inventory report is resulting in duplicate records. Is there any way wi...
Hi Guys, The out of the box Service Portal does not list the catalog tasks from the catalog item. Has anyone created a widget for this ? Could someone share how its done. Thank you in advance. Regards, Jocelyn
how to set default value of variables through script include? What i need to write in script include ? I need help. I have attached screen shot. Change lead is a varaible. How to auto populate user name when ever any user logs into account its userna...
I want to add a submit button to one catalog item and not display Order Item. I created a UI macro with code: <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><div class...
