How to display watermark on all emails

[Thi Dinh Nguyen]

Hello all,

Can someone explain to me why some of my email notifications do not display the watermark in the body although I have unchecked the Omit watermark checkbox and set the property 'glide.email.watermark.visible' to true? In addition, is there a way to ensure the watermark is visible on all notifications? I also attach an example from my inbox.

I would appreciate all your help.

[Ankur Bawiskar]

@Thi Dinh Nguyen 

Did you check some custom business rule on email table is removing the watermark?

[Thi Dinh Nguyen]

Hello Ankur,

I checked and didn't find any business rule that removes the watermark in an outbound email.

Best regards,

Thi

[Thi Dinh Nguyen · Accepted solution]

I just found the cause of this issue. It's because one of my email scripts that is in the email body already contains the watermark. To solve this, there are two approaches:

- Create a new email script that prints out the watermark and add it to all notifications that have this problem.

- Add a line that prints out the watermark in the email script that already contains the watermark.

You can find out more about this issue via this knowledge article: KB1337120