We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to Edit My Tickets on the Portal?

Gemma4
Mega Sage

Hi Everyone,

Does anyone know if there is an easy option to match the view of MY tickets to the details under MyOpen Tickets on the Portal? See 2 attachments. I am able to configure My Open tickets by easily adding and removing fields but it seems under My Tickets it is using a widget, I believe? Any suggestions on what would be best to get both of these to match? 

 

Thanks

Gemma

0 REPLIES 0