How to enable Knowledge Blocks search on portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-27-2024 06:36 PM
Hi All,
Can we enable KB blocks to be searchable on portal? When we add KB block to an article and search with KB block title, all articles with KB Blocks will be displayed. Can we just show KB Blocks in portal when searched?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-27-2024 06:45 PM
Hi @pramodkumar
Refer this KB Article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855789
Mark it Helpful and Accept Solution!! If this helps you to understand.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-27-2024 06:55 PM
I want only KB Block to be searchable ? As I mentioned earlier, articles with KB Blocks is available OOB.