How to enable Knowledge Blocks search on portal

pramodkumar
Tera Expert

Hi All,

Can we enable KB  blocks to be searchable on portal? When we add KB block to an article and search with KB block title, all articles with KB Blocks will be displayed. Can we just show KB Blocks in portal when searched?

 

 

Thanks!

2 REPLIES 2

SK Chand Basha
Giga Sage

Hi @pramodkumar 

 

Refer this KB Article

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855789

 

Mark it Helpful and Accept Solution!! If this helps you to understand.

Hi @SK Chand Basha 

I want only KB Block to be searchable ? As I mentioned earlier, articles with KB Blocks is available OOB.